Process Modeling
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Process modeling is the use of information and graphics to represent processes in a consistent way. It typically includes a knowledge repository or database of processes and allows graphical entry and display of results. Process modeling typically produces multiple views or diagrams of a process such as flowcharts, swim lanes, and UML Diagrams.

Process modeling may also include some aspects of process intelligence, including process metrics. Process modeling can be supported using software tools. A process-driven organization typically uses process modeling tools with the following characteristics:

  • Process versioning – a management feature that keeps track of who is using a process and if they have returned it yet. The feature prevents a different individual or group from taking a process that is already being worked on and modifying it simultaneously, with the likely result that one party will erase the other’s changes.
  • Process rollback – the ability to un-do or reverse the effects of a process.
  • Reporting – the ability to print and distribute process modeling information


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