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Process modeling is the use of information and graphics to represent
processes in a consistent way. It typically includes a knowledge
repository or database of processes and allows graphical entry
and display of results. Process modeling typically produces multiple
views or diagrams of a process such as flowcharts, swim
lanes,
and UML Diagrams.
Process modeling may also include some aspects of process
intelligence,
including process metrics. Process modeling can be supported using
software tools. A process-driven
organization typically uses process
modeling tools with the following characteristics: |