Process Improvement Team
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A process improvement team (PIT) is a chosen group of people who are given responsibility and authority for improving a selected process in an organization. The team is led by a process owner and may have sponsorship from an executive or executive improvement team (EIT).


The PIT designs and continuously improves its process. Typical PIT activities include:

  • Flowcharting the process
  • Gathering process cost and quality information
  • Establishing measurement points and feedback loops
  • Qualifying the process
  • Developing and implementing improvement plans
  • Reporting efficiency, effectiveness, and change status
  • Ensuring process adaptability


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