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A process improvement team (PIT) is a chosen group of people
who are given responsibility and authority for improving a selected
process in an organization. The team is led by a process
owner and may have sponsorship from an executive or executive improvement
team (EIT).
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The PIT designs and
continuously improves its process. Typical PIT activities include:
- Flowcharting the process
- Gathering process cost and quality information
- Establishing
measurement points and feedback loops
- Qualifying the process
- Developing and implementing improvement
plans
- Reporting efficiency, effectiveness, and change status
- Ensuring
process adaptability
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