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The definition of a process includes the structure of the process,
background information, and meta-data (i.e. characteristics).
The structure of the process includes, but is not limited to:
- steps or activities
- participants
- rules
- timing (delays, parallel vs. sequential activities)
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Background information and meta-data provide useful information
to those managing or learning about the process. Such items as
the goals and objectives of the process (why it exists), the type
of process it is (e.g. standardized
vs. differentiated),
and its relationship with other processes are often captured.
The process definition is expected to be updated regularly as
processes are optimized and objectives change.
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