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A cross-organizational business process is one that flows across
several organizations or strategic business units. Like cross-functional
processes, rarely is a single individual ultimately responsible
for such an entire process.
Cross-organizational processes have become far more common since
the 1990s, with the advent of business and technology principles
of Enterprise Requirements Planning (ERP) and Supply Chains.
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Improved communications
(provided by the Internet and secure, distributed transaction
processing) and application integration (provided by EAI software)
have enabled information technologies to support cross-organizational
processes in a more reliable, cost-effective manner.
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