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Core processes are the fundamental activities or group of activities
that are so critical to an organization's success that failure
to perform them will result in deterioration of the organization.
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These are typically
processes that directly touch the organization’s
customers, reflect the major cost drivers in the organization,
or are on the critical path in the service chain. Core processes
are most often found within the customer/consumer life cycle
in an organization, from the first interaction a consumer has
of an organization to the last interaction in the relationship.
This life cycle typically spans from marketing to delivery and
support of the completed product or service.
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