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Business Process Management (BPM) is a core competency that
exists within a process driven
organization. It represents a
deeply rooted capability for continuously defining, analyzing,
innovating and improving process both inside the organization
as well as those that span across business partners.
BPM complements traditional process
improvement techniques with
a several technology advances in order to create this capability.
The series of activities included in BPM are:
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A new suite of BPM
Platforms has emerged as a means to support
improved process automation and the implementation of BPM.
Properly implemented, business process management itself
becomes a process that can impact an organization’s
performance through increased revenue, cost reduction,
cycle-time improvement, increased customer satisfaction
or improvements
in any other metric considered important to creating value.
It implies an entire culture of methodologies to improve
the overall health of the organization.
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