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A Business Process Management Platform acts as the central nervous
system for automating Business
Process Management so that an
organization can reap the benefits
of becoming process-driven.
The term Business Process Management System (BPMS) is also used
to represent the complete set of tools and applications that
enable companies to automate their BPM efforts.
A BPMS enables processes to be defined, deployed, managed and
measured. It handles all the coordination of business processes
between people, IT applications and data. This enables process
participants to make well-researched, informed decisions in the
most efficient way. From a management perspective, it gathers
and analyzes process metrics, such as process duration and costs,
so that performance and value can be accurately tracked.
BPM Platform capabilities are often bundled together as product
suites by vendors; however technology
advances are leading toward
standardized and more cost effective implementations of these
functions. This means organizations will be able to use best-of-breed
tools that work together to create a fully functioning BPM Platform.
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- Business Process
Analysis and Modeling Tools – authoring tools for defining
and evaluating processes
- Process Documentation Management- methods
for managing organizational data, process definitions, process
models, and process metadata.
- Process Simulation – functions
for performing “what-if” analysis on potential process changes as well as reviewing what happens in all the different
process scenarios of interest.
- Application Integration- tools for tying together
disparate systems that are needed to support the execution
of a business process
- Process Execution – Engines for taking
a digitized process and then providing an environment to
coordinate and control the
implementation of that
process. This includes ensuring human intervention into the process when
necessary.
- End-User Deployment – tools to digitize changes to a
business process and then put those changes into production
automatically. This is the key to
increased organizational agility because a process can be changed by business
owners without expending additional IT resources.
- Business Activity Monitoring – functions
that quickly identify and alert the organization about any exceptions or
unusual events that happen during business
process execution
- Process Portal - an enterprise tool that guides users through
business processes in an efficient manner as well as combining
access to all the information and
tools they need to perform their work.
In addition a BPM platform must provide an environment that
is secure, reliable, scalable, and fault tolerant
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